How we prevent mistaken delivery

To prevent messages being sent while you’re alive, we use multiple confirmation stages. Any response from you, at any stage, resets everything.

1. 1

   Day 0

   Check-in email

   We send an “Are you okay?” email. Just click the link to confirm.

2. 2

   Day 3

   Reminder 1

   If there’s no response, we send a first reminder.

3. 3

   Day 7

   Reminder 2

   We send a second reminder.

4. 4

   Day 10

   Emergency contact check

   We ask your registered emergency contacts (up to 2) to confirm whether you are alive. Your message content is never shared.

5. 5

   Day 17

   Final warning

   We send a final warning that delivery preparation will begin without a response.

6. 6

   Day 30

   Delivery confirmed

   Delivery is confirmed and a final 72-hour cancellation window begins.

7. 7

   Day 30 +72h

   Delivery

   Only if there is still no response after the final grace period, your message is sent.

If you’ll be away from email — travel, hospitalization, anything — you can set a pause period in advance.